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Frequently asked questions

Everything you need to find your way around YuKon3t. Can't find an answer here? Reply to any moderation email, or reach out through the report flow on the relevant page.

Getting around

Who can join YuKon3t?+
Anyone aged 16 or older. You'll be asked for your date of birth when you sign up. If you're 16 or 17, you can only use YuKon3t with the involvement and consent of a parent or legal guardian.
Can I try YuKon3t without signing up?+
When guest preview is switched on, yes: the yukon3t.com/try page has an “Explore YuKon3t as a guest” button, with no email and no password. A guest sees what a brand-new member sees: posts their authors set to Everyone, public Circles and their public channels, Muse videos, Collab Boards, Discover, and people's profiles (name, profile picture, bio, country and their Everyone posts), along with the comments, like counts and who-liked lists on those posts. A guest never sees anything a new member couldn't: no posts limited to connections, no private Circles or private channels, no messages, and no Stories (those are for connections). Guests can't post, comment, like or react, connect, subscribe, message, call, join or watch a live stream, vote, reply to events or report anything; tapping any of those offers to create a free account. A guest visit lasts at most 2 hours and then ends on its own. Guests never appear in search, Discover, member lists or “who's online”, and nobody is told that a guest looked at their profile or posts. What a guest visit stores is explained in the Privacy Policy.
Where do I find everything?+
On desktop, the top bar has links to Home, Discover, Circles, Collab Boards, Muse, Connections, Messages, and your Profile. On a phone, the six most-used sections (Home, Circles, Collab, Muse, Messages, Profile) sit in a bottom tab bar, and Connections is the person icon in the top bar — tap the ☰ menu in the top-right for Discover, Invite friends, Settings, and (for admins) Moderation tools.
Can I swipe between tabs instead of tapping?+
Yes, on a phone: swipe right anywhere on the screen to move forward through Home → Circles → Collab → Muse → Messages → Profile, wrapping back around to Home. Swipe left to move backward through the same tabs, wrapping the other way.
What's the difference between Home, Discover, and Connections?+
Home is your feed — posts from people you're connected to and everyone who posts publicly, including posts in public Circles. Posts in a private Circle stay in that Circle and never show up here. Discover is how you find new people by country, language, or interest. Connections is your list of accepted connections plus any pending requests you've sent or received.
How do I switch between light and dark mode?+
Use the theme toggle next to Settings in the top bar (or in the ☰ menu on mobile). It follows your device by default, but you can pin it to light or dark.
Does YuKon3t work with my iPhone's accessibility settings?+
Yes. The iPhone app works with Voice Control, and it follows your iPhone's text size: turn it up under Settings → Accessibility → Display & Text Size → Larger Text and the text in YuKon3t grows with it, up to a little over twice its normal size. The top bar and the bottom tab bar only grow slightly, so every icon and tab still fits on screen. The app also respects Reduce Motion, and dark mode follows your device unless you pin it yourself.
What's the megaphone icon next to the bell?+
That's “What's New” — tap it for a running list of new features and updates we've shipped. It lights up when there's something you haven't seen yet, and a real phone notification goes out the moment a new one is posted, so you don't have to remember to check.
How do I search the app?+
Tap the magnifying-glass icon next to your notification bell. One search box covers people, Circles, group chats, and Collaborations at once — filter results by most relevant, most recent, oldest, “current affairs” (active in the last two weeks), or a specific country.
Why can I click someone's name almost everywhere?+
Any name or profile picture you see — in a chat, a comment, a connection list, a Circle's member list, and so on — links straight to that person's profile. It's the same click-through everywhere on purpose, so you never have to hunt for a “view profile” button.
Why do some people disappear from Discover?+
Discover only shows people you haven't already interacted with, connection-wise — once you send or receive a connection request, they drop out of Discover's results (whether it's still pending or already accepted). If a request gets declined, that person can reappear in Discover for a fresh attempt.
Why did I get a notification that someone just joined YuKon3t?+
When someone new finishes setting up their profile and has verified their account, YuKon3t lets people who use Discover know, so newcomers find people to connect with. Only people who show up in Discover themselves are announced: not someone who turned off “Show my profile in Discover”, not someone whose posts are visible to their connections only, and never anyone you've blocked or who has blocked you. Each person is announced once, a little after they join. Your phone gets at most one of these every 12 hours; when more people join, your notifications group them into one entry (“Ada and 3 others just joined YuKon3t”) that opens Discover with the newest people first. To stop them, untick New members in Settings → Notifications. To not be announced when you join, turn off “Show my profile in Discover” in Settings → Privacy right after you sign up.
Why is Home split into sections like Occupational, Entertainment, Politics, and Sports?+
Posts are grouped by the feed section the author picked in the composer (defaulting to General) so it's easier to browse what you care about. While you're on the page, each section adds new posts to the top automatically — usually within a few seconds, and within about half a minute when a lot is being posted at once — no need to refresh.
How do I update the app, and why am I asked to update?+
Most improvements reach you on their own — the app loads the latest YuKon3t every time you open it. Some changes need a new version of the app itself from Google Play or the App Store, and when one is out you may see an “Update available” banner: tap Update to open the store, then tap Update there. “Not now” hides the banner for 3 days. Rarely, when an older version can no longer work properly, you'll see an “Update required” screen instead — you can still open this FAQ or sign out from it, and everything works again as soon as you update. You can also update any time: open Google Play or the App Store, search for YuKon3t and tap Update. To send these notices, the app's version and build number and your phone's platform (Android or iPhone) are stored with its push notification token.
Does YuKon3t work on a slow or patchy connection?+
Yes. When your connection is slow (3G, weak 4G or 5G, busy Wi-Fi) or your phone's own data saver is on, YuKon3t adapts on its own: feed videos wait for you to tap play instead of starting as you scroll, Muse only loads the video you're watching, the feed loads fewer posts at a time, and the session isn't recorded for analytics. You can also choose it yourself in Settings → Data saver: Automatic (the default), On, or Off. The setting is saved on that device only.

If something doesn't load, YuKon3t tries again on its own and shows a small “Slow connection — retrying…” note while it does. When you're offline you'll see a banner, and whatever didn't load picks up again once you're back online. Some things are outside YuKon3t's control and can still be slow: your carrier's signal, videos embedded from other sites, and call quality on a very weak connection (calls adjust their own video quality to the connection).

The Android app

The app opens in Chrome instead of full-screen — how do I fix that?+
This is a one-time Android setting, not a bug. Go to your phone's Settings → Apps → YuKon3t → “Open by default” (some Android versions call this “Set as default” or “Supported links”), and make sure yukon3t.com is toggled on under “Supported web addresses.” Android turns this off by default as a privacy control — the app can't switch it on for you, so it's a one-time manual step after installing.
Will I still get calls if my phone is asleep or locked?+
Yes — an incoming call rings and lights up your screen over the lock screen even while your phone is asleep or in a battery-saving/Doze state, the same as a regular phone call. Accept or decline right from that screen, or tap it to open the app. This needs notification permission for YuKon3t to be turned on (Android asks for this the first time you sign in) — if calls aren't waking your phone, check Settings → Apps → YuKon3t → Notifications.
What shows up as a notification on my phone?+
Incoming calls, missed calls (with the caller's name), messages (including replies to your story), likes, comments, shares, and reshares on your posts and Muse videos, connection requests, event reminders, someone starting a live stream with just you, a recurring collaboration session starting soon, and app-wide announcements about new features — these arrive as real Android notifications even when the app isn't open, not just the bell icon inside the app. Tapping one (or a notification in the in-app list) opens exactly what it's about: the post, Muse, story, chat, event, Circle, live stream, collaboration, or Connections list (for a missed call, the caller's profile), even when the app was in the background or reloads onto a newer version as it opens. If that thing has since been deleted, or is in a private Circle you're no longer in, you get a not-found page instead. Opening the app (from a notification, the launcher icon, or switching back from another app) automatically clears every notification of this kind from your notification shade — a ringing or missed call is the one exception, since those stay until you actually deal with the call. The in-app notification list works differently: a notification there is marked as read when you open it from the list, tap its push notification, or open the thing it's about (the conversation, post, Muse, Circle, and so on). The rest stay unread, and the red badge on the bell keeps counting them, until then or until you tap “Mark all as read”.
Turning up my phone's volume unmutes a video in my feed — is that supposed to happen?+
Yes, that's intentional. Feed videos share one sound setting for the whole app (tap the speaker icon on any video, or turn your phone's volume up) — unmuting applies to every video in your feed, including ones you scroll to afterward, the same way Instagram's feed works.

Posts and media

What can I post?+
Text, photos, and videos from your device or camera, an image pulled from a URL, or an embedded YouTube/Vimeo link. Tap the camera/photo icons in the composer — each opens a small menu for device, camera, or link, so there's one button for photos and one for videos rather than a row of separate buttons.
Which video formats can I upload, and can everyone watch them?+
MP4, WebM, and QuickTime (.mov — what an iPhone records) up to 2GB. A .mov is re-encoded in the background to a standard MP4 so it plays in every browser, not just Safari; that usually takes a few minutes, and until it's done the original plays for anyone whose browser supports it. If a video can't be converted, the original stays as it is.
Why was my photo or video rejected, or held for review?+
Every upload is screened automatically before it's visible to anyone else, and content that violates our Community Guidelines (most commonly sexually explicit material) is never published. When the screen flags a photo or video post, the post is saved but hidden from everyone except you, and our moderators review it: they either publish it as you posted it or remove it. You see a note that it's waiting for review, and you don't need to upload it again. A held post nobody has reviewed within 14 days is deleted, together with its photos or video. Uploads in the most serious categories (such as sexual content involving minors) are rejected and deleted straight away and never kept for review. If an upload fails because of a problem on our side, the app says so, and you can simply try again.
How do I delete a post, or report someone else's?+
Open the “⋯” menu on any post for delete (your own posts) or report (anyone's). Reports go to our moderation queue and are reviewed with a stated reason either way.
How do I share a post?+
Tap the share icon on any post for a menu: copy the link, share via your device's own share sheet, add it to your own Story, share it to Muse (video posts up to 5 minutes only), send it straight to a friend as a message, or share it into a Circle. Device sharing attaches the actual photo or video where possible (not just a bare link), stamped with a small yukon3t logo, so apps like WhatsApp or Messages show the real post branded back to where it came from. In “Send to a friend” you can tick up to 5 chats and send to all of them at once; the same works when sharing a Muse, a Story, or something shared in from another app.
Can I share a photo or video from another app (Instagram, TikTok, WhatsApp, etc.) straight into YuKon3t?+
Yes — from that app's own share sheet, choose YuKon3t as the target. A small dialog opens right away with a preview and lets you add it to your Story, post it to Muse, post it to your Home feed, or send it to a friend — pick one and it publishes immediately (after passing the same automatic content check every upload goes through), no extra taps or navigating to the composer separately. This works best when the other app hands over the real photo or video file — some apps' share action only sends a link to their own post instead (that's a choice each app makes, not something YuKon3t controls; Instagram and TikTok, among others, generally only do this for a handful of their own partner apps). When that happens and the link is from a recognized video platform (YouTube, Vimeo, TikTok, Instagram, Facebook, Dailymotion), YuKon3t still offers Story, Muse, and Feed — the actual video plays right there, the same way pasting one of those links directly into the Feed composer already works, just moderated by that platform rather than YuKon3t itself. For any other link, YuKon3t tells you so and you can still send it to a friend from the same dialog. Android only for now.
Can I react to a post with something other than a heart?+
Yes — the smiley icon next to the heart on any post (or a message) opens a quick row of common reactions first, plus a “+” for the full emoji picker if you want something else. Picking the same emoji again removes it, and picking a different one swaps it. This is separate from the heart/Like button, so you can Like a post and add an emoji reaction at the same time. The full picker (in posts, comments, and chats) understands informal and non-English search terms too — typing “pray,” “amen”/“ameen”/“aameen,” or “sad” surfaces a small “Suggested” row of relevant emoji above the regular search results.
Can I change how emoji look throughout the app?+
Yes — under Settings → Emoji style, pick between native, Apple, Google, Facebook, or Twitter/X rendering. Whatever you pick applies everywhere emoji show up: reactions, the picker, and messages.
Can I send a GIF?+
Yes — the GIF button (next to the emoji button) in the post composer, a chat, or a comment box opens a search. Pick one to attach it, the same way you'd attach a photo.
Why do videos in my feed play automatically with no sound?+
Feed videos autoplay muted as you scroll to them, and pause once you scroll past — tap the speaker icon on the video to unmute (see “Turning up my phone's volume unmutes a video” above), or tap the video itself to pause/resume.
How do I zoom back out of a photo without closing the viewer?+
Tap the zoomed-in photo once (a plain tap, not double-tap) to snap it back to its original size — double-tap still zooms in and out the same way it always has, this just adds a faster way back to normal size without leaving the viewer.
Can I dictate a post instead of typing it?+
Yes — tap the microphone icon in the post composer (or a chat message box) to record a short voice clip; it's transcribed and dropped into the text box for you to review and edit before posting or sending. This is separate from the round mic/send button in a chat, which instead sends the recording itself as a voice note — the dictation mic sits next to the emoji button and always produces editable text. Speak in your own language: Spanish, French, Portuguese, Arabic and many others are recognised automatically, whatever language the app is shown in.
What's the difference between Connect and Subscribe?+
Connect is the existing mutual friend request — you pick why you want to connect (friendship, cultural exchange, professional, community, or travel tips), the other person has to accept, and it unlocks messaging and calls between you. Subscribe is one-directional and needs no approval — subscribing to someone means you get notified whenever they post, add a story, repost something, go live, RSVP to an event, upload a Muse, start a collaboration, or join/create a Circle. You can subscribe to someone without being connected to them, and vice versa — except that accepting a connection request automatically subscribes both of you to each other, so you don't have to also separately subscribe to someone you're already connected with. You can still unsubscribe afterward without affecting the connection itself. Both icons sit next to the share icon on every post you see — Home, a Circle's feed, search results, and Collab Board postings. Posts in a public Circle notify your subscribers and connections like any public post; posts in a private Circle are members-only, so they don't notify anyone outside it and can't be reposted or shared out.
How do I see who I'm subscribed to, or who's subscribed to me?+
Open anyone's profile — yours included — and tap the “Subscribers” or “Subscribing” count near their name for the full list. You can subscribe or unsubscribe to anyone directly from those lists, not just from a post.
What's "People you may know" on Discover?+
A row of suggestions near the top of Discover, ranked by mutual connections — people you're not connected to yet who share connections with you, with a count of how many. It's suggestion-only: showing up there doesn't notify anyone or do anything on its own, it's just a faster way to find people you likely already know than filtering the full Discover list. It only appears once you have at least one connection.
Why does a long post get cut off with a "Show more" link?+
Posts past a certain length are truncated in feeds so a single long post doesn't push everything else down the page — tap “Show more” to read the rest in place, and “Show less” to collapse it again. This applies wherever posts are listed, and to a repost's own caption too. There's no meaningful limit on how long a post itself can be — write as much as you need, and readers can always expand it.
I got a message saying "A new version of the app is available — refresh the page to continue" while posting.+
This shows up if your tab had been open since before we shipped an update — it's not a connection problem, just a stale page. Refresh the page and try again; nothing you were about to post gets lost from retrying.
Is there a way to see older posts on a profile, in a Circle, or in search results?+
Yes — everywhere on YuKon3t, older items load in automatically as you scroll, whether that's Home, a profile's posts, a Circle's channel feed, search results, Connections, or the subscribers/subscribing lists. Nothing to tap. (Home separately adds brand-new posts to the top automatically, usually within a few seconds of them being posted — that's different from loading further back in the feed.)

Going Live

How do I start or join a live stream?+
Tap “Go Live” above the Home feed, give it a title, and choose who can watch: Everyone or one of your Circles or sub-circles. A stream for Everyone or a public Circle shows up two ways on Home while it's going: a quick avatar in the “Live now” strip, and a full card further down the feed itself playing the stream live, with the host, a live viewer count, and Watch / Join as guest / Join as co-host buttons — tapping any of them takes you straight into the stream with that choice already made, no extra screen in between. The video in that card only starts once you've actually scrolled to it, so simply passing it on your way down the feed doesn't count you as a viewer — pausing on it does. A Circle's own streams also appear in a “Live now” section at the top of that Circle's page.
Who can see a live stream I start for a Circle?+
It depends on the Circle's privacy. A stream for a public Circle (or for Everyone) shows in the Home “Live now” strip and anyone can watch. A stream for a private Circle or sub-circle is seen only by that Circle's members: it never appears on Home or anywhere else in the app, and its page, chat, and recordings are closed to non-members — even with the link. Either way, picking a Circle or sub-circle as “who can watch” scopes who gets notified too: every member of that Circle or sub-circle gets a notification the moment the stream starts, whether it's the owner or any other member who starts it — not your wider subscriber base, even for a public Circle. A stream started for Everyone is instead announced to your own subscribers, the same as any other public post. Members also find a Circle's stream in the “Live now” section on the Circle's own page.
Can I start a live stream with just one specific person?+
Yes — pick their name under “A specific person” in the “who can watch” list when you start a stream (only people you're connected with show up there). That stream is private between the two of you: it never appears on Home, a Circle page, or anywhere else, and only they (besides you) can see or join it — not your subscribers, not your other connections. They get a notification the moment it starts, same as a call.
What's the difference between watching, joining as a guest, and joining as a co-host?+
Watching is read-only — no camera or mic access. Guest and co-host both put your camera and mic on the stage in a split-screen view alongside the host (co-host is meant for someone helping present, guest for someone dropping in briefly, but they work the same way). There are 3 stage spots total, shared between guests and co-hosts, on top of the host — watching has no limit.
Can the host mute a guest or co-host?+
Yes — the host can tap the mic icon on any guest or co-host's own video tile to mute or unmute their microphone for everyone watching, not just locally. This control is host-only (a co-host doesn't get it, even though they share the host's broadcasting permissions otherwise) and never appears on your own tile. A muted guest or co-host can still unmute themselves if they want to speak again — this is meant for quickly handling background noise or crosstalk, not a hard lock.
Can I record a Go Live stream, or take a screenshot?+
The host and any co-hosts can tap “Record” to start a cloud recording — once stopped, it shows up in a Recordings list on the stream with a download link. Anyone in the stream can tap “Screenshot” to save a frame; your browser will ask you to confirm what to capture, since that's how a screenshot of live video works across browsers.
Can a recording of my stream be posted automatically?+
Yes — as the host, tap “Record & Post” (the record button with the little home icon on it) instead of plain “Record”, and that recording is posted for you once it finishes processing: to the Home Feed for an “Everyone” stream, or into the same Circle if you scoped the stream to one. There's nothing to upload afterwards. It isn't instant — it goes through exactly the same automated review as any other video you post, so give it a few minutes; if the review flags it, we tell you instead of posting it. Which button you tapped is fixed for that recording, so start a new one if you change your mind. This option isn't offered for a stream you started with one specific person — that stream is private between the two of you, and a post has no equivalent setting.
Why did my live stream end on its own?+
A stream ends itself automatically once the host and any co-hosts have all been away for 30 minutes straight (no one with hosting privileges still active in it) — this is a cleanup measure so an abandoned stream doesn't sit “live” indefinitely. A brand-new stream always gets a 30-minute grace period regardless, so it's never ended before anyone's had a real chance to join.
Can people comment during a live stream?+
Yes — a “Write something...” box sits over the stream itself; anyone watching can type a comment and everyone else sees it scroll in above it in real time.
Can I keep using the app during a call or a Go Live stream?+
Yes — tap the minimize icon (top-right on a call, bottom-right on a live stream) to shrink it to a small video widget docked in the corner while you browse anywhere else in the app. The call or stream keeps running the whole time; tap the widget's expand icon to bring it back full-screen, or its hang-up icon to end it without expanding first.

Stories

What's a Story?+
A photo, short video (up to 2 minutes), or typed/pasted text on your profile that disappears automatically after 24 hours. Tap the “+” on your own profile picture to add one — anyone who can see your profile can view it while it's active.
Can I post a text-only Story?+
Yes — when adding a Story, switch to the “Text” tab instead of picking a photo or video. Type or paste whatever you want to say, choose a background color, and post — it becomes an image behind the scenes, so it works exactly like any other Story (24-hour expiry, reactions, replies, comments).
Can I post more than one Story in the same day?+
Yes — once you have an active Story, a small “+” badge appears on your story ring (both on Home and your profile) so you can keep adding more without limit, in addition to tapping the ring itself to view your existing stack.
How do I move between different people's Stories?+
While viewing a Story, tap the right side of the screen to advance through that same person's own Stories, or the left side to go back through them. To jump to a different person's Stories entirely, swipe left (next person) or right (previous person) anywhere on the screen — swiping always moves between people, regardless of which of their Stories you're currently on.
Can people react, reply, or comment on my Story?+
Yes, all three, and they're different things: reacting is a quick emoji (you'll see who reacted when you open your own Story); replying sends a private direct message and only works between people who are already connected, same as regular messaging; commenting posts a public comment anyone viewing the Story can see, visible from the comment icon next to the reactions, and you get notified when someone comments on yours. There's also a Share icon next to comments on any Story — anyone who can see the Story can tap it to forward it into one of their own DMs or group chats, not just the person who posted it. The recipient sees the actual Story in chat and can tap it to open it full-screen, the same view as the Story tray, rather than just a text message about it.

Muse

What's Muse?+
A dedicated tab for short, funny, creative videos — full-screen, one at a time, scroll down for the next and up for the previous (an ordinary scrolling feed, not a swipe gesture). Unlike a Story, a Muse doesn't expire after 24 hours, and unlike your Home feed it's not limited to people you're connected to — every Muse is visible to everyone on YuKon3t, a discovery feed rather than a connections-only one.
How do I post a Muse?+
Open your own profile and tap “Post a Muse.” Choose a video (up to 5 minutes), optionally add a caption, and post — that's it, no extra screens. A longer video (over about a minute) goes through an extra automated safety review before it becomes visible to others, which can take a little longer than a shorter clip. You can also choose “Custom audio” before posting to attach a separate sound file that entirely replaces the video's own audio (TikTok's “add sound” idea) — pick “Original sound” (the default) to keep the video's own audio instead.
Can I delete a Muse after I've posted it?+
Yes — open the Muse on the /muse feed and tap the trash icon near the top (only visible on your own Muse), then tap it again to confirm. It's removed immediately and permanently, for you and everyone else.
Can I share, reshare, or follow on Muse?+
Yes, all three sit alongside the comment and reaction buttons on each Muse. The share icon opens a sheet: share it to your Home, add it to your Story (for Muses up to 2 minutes), send it to a friend or group, use your device's share sheet, or copy the link. Home, Story, friends and the device share sheet all send the actual video, not just a link. The reshare icon (a circular arrow) is a one-tap way to put the video on your Home — it credits the creator, notifies them, and tapping it again takes it back off. “Subscribe” next to the creator's name follows them so you hear about their future posts. None of these require being connected to the creator first, same as reacting or commenting.
Can I share a post to Muse?+
Yes — any post with a video (up to 5 minutes) can be shared to Muse: open the share menu on that post and tap “Share to Muse.” It becomes a new Muse under your own name, crediting the original with a “View original post” link, and the original author gets notified and credited with a share, the same as sharing it to your Story or a Circle. Posts without video (text, photo, link, embed, GIF) can't be shared to Muse — there's no non-video Muse format.
What does the view count on a Muse mean?+
The eye icon under the caption counts how many times that Muse has been viewed, including your own views — it's a running total, not a unique-viewer count.
Does Muse play with sound?+
Yes — Muse starts playing with the volume on as soon as it opens; tap the speaker icon near the top of the screen to mute it, and it stays muted as you scroll to the next Muse. Some browsers won't play sound until you've tapped the page once — if yours does that, the video plays muted with a “Tap for sound” hint, and your next tap turns the sound on.
Can I react or comment on a Muse?+
Yes — the same quick-reaction row as posts and Stories (tap the + at the end of it for every emoji), plus a public comment thread (tap the comment icon to open it as a sheet from the bottom). The creator, the commenter, or an admin can remove any comment.
Do I need to keep scrolling to see if there's more?+
No — Muse loads the next batch of videos in the background as you approach the end of what's currently loaded, so scrolling through feels continuous.

Ambient

What is Ambient?+
Settings → Ambient lets you pick a small Inner Circle — up to 8 people you're already connected with — and share casual photo “moments” that only they can see, instead of a composed public post. A moment disappears after 48 hours.
Who can see my ambient moments?+
Only people who've added you to their own Inner Circle — never anyone else, and never your public profile, Feed, or Discover. Adding someone to your Inner Circle is one-directional, like subscribing: they don't need to add you back for you to see theirs.
Is there a lock-screen or watch widget for this?+
Not yet — that needs real native development for each platform. Settings → Ambient shows an in-app preview of what your ambient feed would look like in the meantime, and a widget access token is already available to generate for whenever a widget exists.

Connecting, messaging, and calls

How do I message someone?+
You need an accepted connection first — send a request from their profile or Discover. Once connected, message them from Connections or start a new conversation under Messages.
How do I reply to a specific message?+
Swipe a message to the right (or open its “⋯” menu and tap “Reply” if you're on desktop) to quote it in your reply — the other person sees exactly which message you're responding to, useful once a chat has moved on to a few topics at once.
Can I forward a message to another chat?+
Yes. Open the message's “⋯” menu and tap “Forward”, pick up to 5 of your chats (search by name or @username), then tap Send. Text, links, photos, videos, GIFs and voice notes can be forwarded. Each chat gets a copy as a new message from you, with a small “Forwarded” label; the label doesn't say who wrote it or which chat it came from, and the people there are notified as for any message. The copy is yours: deleting the original doesn't remove it from the other chats, and you can delete your copy like any message you sent. Some messages can't be forwarded: view-once photos and videos, deleted messages, messages under review, story replies and messages in a secret chat. Secret chats, hidden chats and chats with someone you've blocked (or who blocked you) aren't offered as places to forward to. Forwarded text, links included, is checked against our Community Guidelines again before it's sent.
Can I send photos, videos, voice notes, or GIFs in a chat?+
Yes — the chat composer has an “Add a photo” and “Add a video” button (device, camera, or live recording), a GIF button, plus a microphone icon for a recorded voice note. Any message you send can be deleted for yourself, or for everyone if you sent it.
Can I send a photo or video that disappears after it's viewed?+
Yes, in one-to-one chats (not group chats). Attach a photo or video, switch on “View once” next to it, and send; it goes without a caption, and videos are limited to 64MB. The other person sees “tap to view once” and can open it a single time. When they do, the file is deleted from our storage: normally the moment it appears on their screen, and within a few minutes at most if their app closes or loses its connection first. After that nobody can open it again: not them, not you, not YuKon3t. If it's never opened it expires after 14 days, and deleting the message for everyone before it's opened removes it too. What stays is the record that a view-once message was sent and whether (and when) it was opened; you'll see “Opened” on your side.

What it can't do: stop someone keeping a copy. Screenshots and screen recording can't be prevented. On the mobile apps you're notified when a screenshot is detected in the chat, but a photo of the screen taken with another device can't be detected at all. Only send what you'd be comfortable with the other person keeping. And because nothing is kept, a view-once message that has been viewed can't be reviewed by our moderators if it's reported. Photos (and one still frame of each video) are checked automatically when sent, the same as any other upload, and you can still report and block the sender.
Can I see a photo in a chat full-screen?+
Yes — tap any photo in a message to open it full-screen, the same viewer used for post images (pinch or scroll to zoom, tap outside or the X to close).
When I open a chat, does it jump straight to the newest message?+
Yes — opening a conversation, or switching to a different one, lands you scrolled to the newest message, and it keeps following new ones that arrive while you're already sitting in that chat. The message box also starts prefilled with the conversation's last message, sent or received, so it's quick to reply to or resend the same thing.
How do voice and video calls work?+
Tap the phone or video icon on a connection's profile or in your chat with them. They'll get a ring (with your chosen ringtone — pick one under Settings → Calls) and can accept or decline. Accepting connects you into the call right away, even if their phone was locked or the app was in the background when it rang.
Can I add more people to a call?+
Yes — once a call is connected, tap the add-person icon next to the hang-up button and pick one of your connections. They get a normal incoming call and join the same call when they accept; while they haven't answered you'll see “Calling …” at the top of the call. Anyone in the call can add one of their own connections, up to 8 people in total. Someone who is already on another call, or who has a block in place with anyone in the call, can't be added. When a person hangs up they leave on their own and the call carries on for everyone else — it ends once only one person is left. If your phone shows the system call screen for it, that screen names only the person who added you.
Can I put a call on hold?+
Yes — tap the pause icon in the call controls to put a voice or video call on hold. This pauses your microphone and camera and stops you from hearing the other person, and they'll see that you've put the call on hold. Tap the same button (now a play icon) to resume — your mic and camera pick back up exactly how they were before you held the call.
Can I get live translated captions during a call?+
Yes, in a 1:1 voice or video call. Tap the captions button in the call controls. You'll see what happens before anything starts: your speech is sent to an AI service (OpenAI) to be turned into text and translated. YuKon3t doesn't store the audio or the text; OpenAI may keep what it processes for a limited time under its own terms. The other person is then asked whether to allow it, and captions only start once both of you have agreed. While they're on, both of you keep hearing each other's real voice, each of you sees subtitles of what the other says in the language you use YuKon3t in (English, Spanish, French, Portuguese or Arabic), and “Live captions on” shows at the top of both screens; “Show original” switches to the words as they were said. Either of you can turn them off at any time with the same button, which stops them for both of you at once; they are off again for the next call, and turn themselves off after an hour. Your microphone is only captioned while it's on: muting or putting the call on hold pauses it. Each person has 120 minutes of their own speech captioned per month. Captions aren't available in calls with more than two people, can lag a second or two behind, and may be inaccurate, especially for languages the service recognises less well (for example Yoruba).
What happens to a call if I switch apps or lock my phone?+
In the YuKon3t app for Android or iPhone, the call carries on: you and the other person can keep talking while the app is in the background or your screen is locked. Your camera pauses while you're away — phones don't let a backgrounded app keep filming — so on a video call the other person sees a note that your camera is paused, and your video picks back up when you return to the app. In a phone's web browser it's different: the browser suspends the page once you leave it, so a call there can't be kept going in the background — the other person will see that your connection was lost, and the call ends if you're not back within about a minute and a half. For calls you need to step away from, use the app.
What happens if my connection drops during a call?+
The call isn't ended straight away. You'll see “Reconnecting…” while YuKon3t tries to get you back in, for up to about a minute — handy for a lift, a tunnel, or switching between Wi-Fi and mobile data. Meanwhile the other person sees that your connection was lost and is asked to wait. If you can't be reconnected in that time the call ends for both of you, and either of you can simply call again.
Is there a limit on how long a call can last?+
A single voice or video call can run for up to 12 hours. After that it ends automatically, and you can start a new one right away.
Why do I hear a ringing sound when I call someone?+
That's the ringback tone, so you know the call is actually going through while you wait for them to answer — it stops as soon as they answer, decline, or you cancel.
It says I "already have a call" with someone and won't let me call again — what do I do?+
This happens if a previous call to that person is still marked as ringing or active (for example, if a call got interrupted). You'll see a popup offering to cancel that stuck call and immediately place a new one — tap “Cancel it & call again.”
How do group chats work?+
Start one from Messages → “New group”: pick a name and at least 2 of your connections. Public groups can also be found under “Discover groups” — search by name and request to join. If you created a group, open it and use “Add members” any time afterward to bring in more of your connections. Any member can tap “Leave group” to exit on their own (ownership passes to the next member if the creator leaves); the creator also has a “Delete group” option that removes the whole group — messages and all — for everyone at once, once it's no longer needed. YuKon3t admins can also delete a group outright — for spam, duplicates, or a Guidelines violation — even if they never joined it.
I typed a message but didn't send it — is it gone if I leave the chat?+
No — whatever you've typed but not sent is saved as a draft on your device the moment you type it. Switch to another conversation, close the app, or reload the page, and it'll still be sitting in the message box when you come back to that chat. It only clears once you actually send it (or delete the text yourself).
What are secret chats?+
A secret chat is a one-to-one conversation where the text of your messages is end-to-end encrypted: it's locked on your phone and only unlocked on the other person's, so not even YuKon3t's servers can read it. You both have to turn it on — open the chat, tap the ⋯ at the top and choose “Chat privacy” — and the first time you'll choose a recovery passphrase. It works in one-to-one chats only, not group chats. Good to know: only message text is encrypted — photos, videos, voice notes and GIFs are still uploaded and checked like everywhere else, and messages sent before you both turned it on weren't encrypted. Once it's on, nothing on screen marks the chat as secret: there's no label or lock in the chat or your inbox, and notifications just say “New message” — the same “Chat privacy” menu is on every one-to-one chat, and it's where you check that it's on, verify the code or turn it off. (Your inbox shows “Message” in place of the text, because we can't read it to preview it.) Secret chats do not have forward secrecy: your key stays the same, so someone who got into your unlocked phone could read that chat's saved history. And because we hand each of you the other's public key, open “Chat privacy,” tap “Verify code” and compare the security code with them in person or on a call — if it matches on both phones, nobody swapped a key in between and the chat is private even from us.
What if I forget my recovery passphrase or lose my phone?+
Your recovery passphrase locks a backup of your key that we store but can't read. On a new phone, enter it to unlock your old secret chats. If you forget it and lose your phone, we can't recover your secret messages — that's the trade-off of encryption we can't open. You can start over with new keys, but secret messages sent under the old key can then never be read again, by you or the other person, and your secret chats switch off until you both turn them back on.
Can moderators read secret chats? How do I report abuse in one?+
No — because we can't read secret chats, we don't scan their text for policy violations the way we scan ordinary messages, and admins can't open them. Our rules still apply there. If someone sends you something abusive, tap the ⋯ on that message and choose Report: the app tells you first that this shares that one message's text with our moderators, so they can review it. We can't independently verify it, so a report only contains what you choose to send. Photos and videos in secret chats are still checked. You can turn secret chat off at any time under “Chat privacy,” after which new messages are scanned again.

Hidden chats

What does hiding a chat do?+
Open a chat, tap the ⋯ at the top and choose “Hide chat.” The first time, you choose a PIN of 4 to 8 digits. The chat then leaves your Messages list, stops counting toward your unread badges and the notification bell, and is no longer offered when you share something. For a one-to-one chat, the other person also disappears from your Connections list and from the pickers for starting a group, a call or an invite. Group chats can be hidden too. A new message in a hidden chat still reaches you, but the notification only says “You have a new notification,” with no name and no preview, and opens the Home screen. An incoming call from someone whose chat you've hidden shows as “Private call.”
How do I open a hidden chat, and how do I unhide one?+
Press and hold the word “Messages” at the top of your Messages screen, or go to Settings, Privacy, “Hidden chats.” Enter your PIN and your hidden chats are listed. Both of those entry points are always there for everyone, so they don't show whether you've hidden anything. The area locks again by itself after about 10 minutes, as soon as you leave the app or switch tabs with a hidden chat on screen, when you tap “Lock now,” and when you sign out. To unhide, open the chat, tap ⋯ and choose “Unhide chat.”
Does the other person know I hid our chat?+
No. Hiding is one-sided. They aren't told, nothing changes on their side, and their messages and calls are delivered as usual. They still see you in their own lists.
I forgot my PIN. What happens to my hidden chats?+
On the PIN screen, tap “Forgot PIN?” and confirm it's you with your account password. If your account has no password (you sign in with an email link, Google or Apple), we email you a code instead. Then choose a new PIN. Your chats stay hidden and nothing in them is lost. After 5 wrong PINs in a row you have to wait 15 minutes, and longer each time it happens again.
What doesn't hiding a chat do?+
It hides the chat on your account; it doesn't encrypt it. The messages are stored like any other chat's, and our moderation still applies. If you want text that even we can't read, that's what “Chat privacy” (secret chats) is for, and you can use both on the same chat. Notifications that were already on your phone before you hid the chat aren't recalled, so clear them yourself. The person still appears in public places: search, Discover, their profile, and their posts, comments and likes. Tapping “Message” on their profile asks for your PIN. And anyone who knows your PIN and has your unlocked phone can open the hidden area.

Circles and Collab Boards

What's a Circle?+
A free interest or identity community — hobbies, causes, cultures, anything a group of members wants to organize around. Anyone can create one; joining and creating are always free.
Who can see what's shared in a Circle or sub-circle?+
That depends on the Circle's privacy. A public Circle's posts, videos and live streams are public: they can appear on Home and in search, can be reposted or shared to a Story, Muse or another Circle, and notify subscribers like any public post. A private Circle (or sub-circle) is visible only to its members: to everyone else it doesn't exist. It isn't listed, can't be found in search, and its name, picture, description, members, posts, videos, events, polls, channel conversations, voice rooms and live streams are all hidden from them. Its content never shows on Home, in search or on profiles, and can't be reposted or shared out. People join a private Circle only by invite: someone who has been invited sees its name, picture and description, with the invite, until they answer. A private channel inside a public Circle is members-only in the same way. Each sub-circle has its own privacy and its own membership: being in the main Circle doesn't let you see a private sub-circle, and vice versa.
How do I pick a category for my Circle?+
Search for it when creating the Circle — the list covers general topics (Travel, Culture, Technology & Startups, and more) plus specific job types and professions (Bookkeeping, Civil Engineer, Cybersecurity Analyst, Linux Administrator, and dozens more), so you can land on exactly the right one instead of a generic “Professional” bucket. You can pick up to 5 categories for a single Circle if more than one genuinely fits.
Can I rename my Circle or change its theme, categories or privacy after creating it?+
Yes — the owner or a co-admin can tap the pencil icon next to the Circle's name on its page to change the name, its theme (the description of what the Circle is about that you wrote when creating it), its categories, and/or its privacy (public or private) at any time. Its URL never changes when you rename it, so existing links and bookmarks to it keep working. Making a Circle private hides it right away from everyone who isn't a member: it leaves the Circles list and search, and its posts, events and live streams (and reposts of its posts) disappear for them. It also makes its sub-circles private; existing members stay, and from then on people join only by invite. Making it public lets anyone find, join and see it, and clears any pending join requests and invites since they're no longer needed. A sub-circle under a private Circle can't be made public.
What are sub-circles?+
A sub-circle is a smaller Circle that lives under a main Circle — for example a “Design” and a “Marketing” sub-circle under a “Startup Founders” Circle. Open the main Circle and the sub-circles you can see are listed right on its page: every public one, and a private one only if you're a member or have been invited to it. Each one has its own members, its own channels and posts, and its own member list on its own page. You can join any public sub-circle on its own — you don't have to join the main Circle first, and joining one doesn't join you to the others — while a private one, like any private Circle, is joined by invite only. Only the main Circle's owner can add sub-circles (tap “Add a sub-circle” on the main Circle's page). Sub-circles go one level deep, and a sub-circle under a private Circle is private too. Deleting a main Circle also deletes its sub-circles.
How do I invite people to a private Circle?+
A private Circle is invite-only: nobody else can find it or ask to join it, so an invite is the only way in. On a private Circle's page, its owner or a co-admin can tap “Invite people” and pick from their own connections, up to 50 at a time. Each person gets a notification, and on the Circle's page an Accept/Decline prompt (the only part of the Circle they can see until they accept); nobody becomes a member until they accept, and declining doesn't notify anyone, after which the Circle is hidden from them again. Inviting someone who asked to join before private Circles became invite-only simply lets them in. Every admin sees the “Invited” list with each invite's status and can cancel one that's still pending. Invites don't expire, but one can no longer be accepted once the person who sent it is no longer an admin of the Circle; the list marks it, and inviting that person again sends a fresh invite. Someone who declined, left or was removed can be invited again. A sub-circle is its own Circle, so invite people to it from its own page. Making the Circle public cancels pending invites, since anyone can join it then.
How do I invite someone to a Circle's voice channel?+
Open the voice channel and tap “Invite” to pick from the Circle's members — any member can invite another, not just the owner/co-admins. The channel shows a running count of how many invites are pending, accepted, and declined. Accepting an invite doesn't drop someone straight into the room by itself — they still tap in to actually join, same as anyone else.
What's a Collab Board?+
A place to find cross-country skill exchanges, mentorship, professional services, events, and projects — the “Type” field is a searchable list (skill exchange, tax advising, bookkeeping & accounting, career counseling, sales & marketing, and dozens more) rather than a fixed handful of options. Posts can be scoped to specific countries or marked “worldwide.” Once you're a participant, you get access to that collaboration's group chat (text, photos, and videos) and a live video session with screen sharing, uploaded materials, and recording.
What's the difference between a public and a private Collab Board?+
Public collaborations are announced to everyone and listed on the Collab Board — anyone can tap “Request to Join,” and the organizer or a co-admin screens each request (Approve/Decline) before granting access. Private collaborations are invite-only: the organizer picks specific connections to invite, either when posting or later via “Invite people” on the collaboration's page, and they're never listed or searchable — only the organizer and whoever's been invited or already joined can see them at all. You can also invite a whole Circle you created: each of its current members gets their own invite, and nobody joins unless they accept. An invited person sees an Accept/Decline banner on the collaboration's page until they respond.
How does starting or joining a Collab session work?+
Only the organizer or a co-admin can start a session from cold — they'll see a “Start session” button on the collaboration's page. On a public collaboration, tapping it connects them right away, no extra confirmation. On a private one, it first opens a short “Start the session” panel: “Notify participants that the session is live” (on by default) sends everyone already in the collaboration a notification, at most once every 30 minutes, and you can optionally invite more of your connections or up to five Circles you created, exactly as with “Invite people” (each person still accepts their own invite, and someone invited while a session is live is told so on the invite). Tap “Start” without picking anyone to just go live. If an invite can't be sent (for example, a Circle that would add more than 200 new invites), the session isn't started and nobody is notified. Everyone else only sees a “Join session” button once one's already underway (before that, the page just shows “Waiting for the organizer to start the session”). If a session's already underway when you go to start or join it, you'll get a quick “ready to join?” prompt first, since walking in on people already talking is a bigger interruption than starting fresh — decline it and nothing happens, you're not added to the call. Either way, the call opens full-screen automatically; tap the minimize icon (bottom right) to shrink it to a small widget while you use the rest of the app, the same as a 1:1 call.
Can I schedule a recurring collaboration session?+
Yes — when you post a collaboration (or edit one afterward), check “Recurring session” and pick which day(s) of the week and what time. Time is entered in UTC so everyone in the collaboration sees the same shared time regardless of where they are, rather than it silently shifting to a different day or hour for someone in another timezone. The organizer or a co-admin can change or remove the schedule anytime from “Edit.”
Can I add a collaboration's session to my own calendar?+
Yes — a collaboration with a recurring schedule shows an “Add to Google Calendar” link and a “Download .ics” link (for Apple Calendar, Outlook, or any other app that imports one) on its page, each carrying its own built-in reminder before the session starts. You'll also get an in-app notification shortly before each occurrence. Only the organizer and joined participants see these — not a casual visitor browsing a public collaboration they haven't actually joined.
Can I share my screen or upload material during a Collab session?+
Tap the screen icon in the call controls (or the call's “…” More menu, if the tray is too narrow to show every icon) to share your screen with everyone in the session. This only works from a desktop browser — phone browsers and the installed Android app can't grant screen-capture permission to a page at all, a limitation of mobile browsers generally, not something specific to YuKon3t. For documents or images, tap the upload icon next to Leave/Minimize instead — the file opens immediately as a shared panel for everyone currently in the call, and stays posted in the collaboration's chat afterward for anyone who joins later.
How do I leave a Collab session?+
Tap the red hang-up icon next to Minimize (or on the minimized widget if you've already shrunk it). This leaves the session, not the collaboration itself — the session stays open for anyone still in it, and you can start / join it again anytime from the collab's page.
How do I invite someone to a private collaboration, or approve a request to join a public one?+
For a private collaboration, the organizer or a co-admin taps “Invite people” on its page and searches their connections, or picks up to five Circles they created under “Invite a Circle” (up to 200 new invites at a time). Each Circle member gets their own invite and still chooses whether to accept; anyone already invited, anyone who declined before, and anyone blocked is skipped. The “Invited” list on the page shows each invite's status (pending, joined, or declined) — invites a co-admin sent to people you don't know are only counted, not named — and the organizer or a co-admin can cancel one that's still pending. Invites don't expire, but one can no longer be accepted once the person who sent it is no longer an admin of the collaboration; the list marks it, and inviting that person again (on their own or through a Circle they're in) sends a fresh invite. For a public one, pending requests show up in a “Join requests” list on the page with Approve/Decline buttons — approving adds them as a participant right away.
Can I edit a Collab Board after I've posted it?+
Yes — the creator (or a co-admin) can tap “Edit” on the board's page at any time to change the title, type, description, or countries, even after people have joined or a live session has already started. There's no lock on this — edit it as your plans evolve.
What do co-admins do in a Circle or Collab Board?+
A Circle or Collaboration's creator can promote any member/participant to co-admin, giving them the same day-to-day management powers (moderating posts, managing members, promoting further co-admins) — everything except deleting the whole Circle or closing the Collaboration outright, which stays with the original creator.
How do polls work in a Circle or Collab Board?+
A Circle's creator or co-admins (or a collaboration's organizer or co-admins) can start a poll from the Polls section of its page: a question with 2 to 10 choices, or a find-a-time poll whose choices are dates and times. Times are entered and shown in UTC so everyone shares one reference, with your own local time shown next to each. Members (or participants) are notified and can vote, change their vote or withdraw it at any time while the poll is open; results update live as people vote. A private Circle's or collaboration's polls are visible only to its members.

Results show only how many people picked each choice, never who voted for what, not even to admins. Whoever made the poll, and the Circle's or collaboration's admins, can edit it, close or reopen it, or delete it. If a choice that already has votes is changed or removed, its votes are removed (you're asked first), so no vote ends up counting for something its voter didn't pick; those voters can simply vote again.

When a find-a-time poll has a winner, an admin (or the poll's creator, once it's closed) can schedule it: in a Circle this posts an event people can RSVP to and add to their calendar; on a Collab Board it adds a one-off session (a collaboration can have several, each listed on its page until it starts), with the usual reminder shortly before. Everyone who voted is notified.
How do events work in a Circle?+
Any member can post an event in a Circle by adding a date, time and place to a post. The Circle's page lists what's coming up, soonest first, in your own time, with how many people are going (and how many said maybe) and two buttons to answer: Going or Maybe (tap your answer again to take it back). Each event also has add to calendar (Google Calendar, or a calendar file when you're using YuKon3t in a web browser), and the usual reminder shortly before it starts if you answered Going or Maybe. Bringing something from the list doesn't depend on your answer. A private Circle's events, and a private channel's, are visible only to the people who can see that Circle or channel.

Tap Event details on the event in the Circle (or open the event's own page) for the calendar links and the list. There its organizer (whoever posted it, or the Circle's creator and co-admins) can start a who's bringing what list of up to 20 items. Any member who can see the event can claim an item (one person per item) and let it go again; the organizer can edit, remove or unassign items. Everyone who can see the event sees who claimed what.

The organizer can also remind people who haven't replied: members who can see the event and haven't answered at all (Going or Maybe) get one notification. This works only before the event starts and at most once every 12 hours.

When posting an event in a Circle you can make it repeat every week, every 2 weeks or every month (same day of the month, or its last day in shorter months), for 2 to 12 dates or until a date up to a year away. Each date is its own event with its own replies and list. The next date is posted automatically shortly after the previous one starts, without notifying anyone, and the organizer can stop the repeat at any time. Dates follow UTC, so in places that change their clocks the local time can shift by an hour.

Before an event starts, its organizer can reschedule it to a new date and time or cancel it, with an optional short reason that is shown on the event. Everyone going and everyone bringing something is notified (the event's author too, if someone else made the change). A rescheduled event keeps its replies and list, shows the time it moved from, and sends its reminder again for the new time; re-adding it to a calendar updates the entry instead of adding a second one. A cancelled event stays visible marked "Cancelled", leaves the coming-up list and takes no more replies or reminders. Cancelling one date of a repeating event doesn't stop the repeat unless the organizer also chooses to stop it.
What can an event's organizer do: updates, attendance and exports?+
An event's organizers (whoever posted it, or the Circle's creator and co-admins) see Organizer tools in the event's details. Nobody else does.

Post an update sends a short message (up to 500 characters) to everyone who answered Going or Maybe, and to the event's author: a notification on their phone and in the app. The latest updates are also pinned on the event under "Organizer updates", so anyone who can see the event, and anyone who replies later, can read them, with a Translate button when one is in another language. Only people who are still members of the Circle and can see the event are notified, never anyone who has blocked the organizer or been blocked by them. An event can get at most 5 updates in any 24 hours, from before it starts until a day after. To stop getting an event's updates, take your answer back. Whoever wrote an update can edit it (it is marked "edited" and nobody is notified again), and any organizer can delete one; a deleted update disappears from the event, but notifications already sent stay.

Attendance: from an hour before the event starts until a day after, organizers can open a list of everyone who answered (each marked Going or Maybe), tick who actually came, and add a member who came without replying (a walk-in). The open list refreshes every 20 seconds, so several organizers can check people in together. They then see how many said they were going, how many said maybe and how many attended, also after the event. Only organizers ever see who attended; you can't mark yourself. We keep who ticked you and when, and delete it when the event or your account is deleted.

Export lets organizers save a spreadsheet (CSV) of one event, or of every date of a repeating one: for each person who answered, attended or is bringing something, their display name, username, their answer (Going or Maybe) and when they gave it, whether they attended and what they're bringing. Nothing else about anyone is in it (no email address or phone number), nor anyone blocked either way with the organizer. In a web browser it downloads as a file; in the app, where downloads don't work, it is shown as text to copy. Once saved, a copy is outside YuKon3t and in the organizer's hands.

Advertising

Inviting friends

How do I invite someone from my phone's contacts who isn't on YuKon3t yet?+
Go to Settings → Invite friends → “Choose from contacts.” On a phone/Android device you can pick contacts directly and text them the app link with one tap; everywhere else, it opens your device's share sheet, or you can just copy the invite link and send it yourself.

Your account and data

I signed in on a new phone or computer — where's all my stuff?+
Right where you left it. Your posts, photos, videos, messages, Circles, and connections live on our servers, not on any single device — signing in with the same email or username on any device brings everything with it automatically. There's nothing to transfer or restore by hand.
Can I download a copy of my data?+
Yes — Settings → Your data → “Export my data” gives you a JSON file of everything tied to your account, free, any time, as a personal backup.
What's the difference between deactivating and deleting my account?+
Deactivate hides your profile and posts without deleting anything — signing back in with your password or email link reactivates it automatically. Delete permanently removes your profile, posts, messages, and Circles you own; this cannot be undone.
I forgot my password.+
Use “Forgot password” on the sign-in page, then enter your new password twice to confirm it. You can also sign in with just your email link if you'd rather not use a password at all.
Why was I asked to reset my password?+
As a security precaution, we asked everyone who signs in with a password to choose a new one. Your old password no longer signs you in: the first time you try it, we email a reset link to the address on your account. Open that link and pick a new password (it can't be the same as the old one), or request a fresh link with “Forgot password” on the sign-in page. Signing in with an email link, Google or Apple is not affected.
How do I set my interests, or find a specific job or profession?+
Search for it in onboarding or under Settings → Edit profile → Interests — besides general interests, the list includes specific job titles and professions (like Tax Advising, System Administrator, or UX Designer), so you're not limited to broad categories.
What do I need to sign up?+
From the home page tap New here? Create account free. Enter a username (3–20 letters, numbers, or underscores), your email, a password, and your date of birth, then choose how to verify: an email code, or a phone number (enter it right there: pick your country from the list and type your number the way you normally would — the country code is added for you). Tap Create account and we send the code. You can change your username later from Settings.
Can I use YuKon3t in a language other than English?+
Yes. YuKon3t is available in English, Spanish, French, Portuguese and Arabic: the home page and sign-up, the whole app once you're signed in, this FAQ, and the emails and verification texts we send for your account. It opens in your phone or browser's language when it is one of the five; to switch, use the Language menu at the top corner of the home page (below Sign in) or at the bottom of the other account screens, or Settings → Language once you're signed in — the choice is remembered on that device. In Arabic the app reads right to left. A few things are in English only: the legal pages (Terms, Privacy, Community Guidelines, Disclaimer), job titles in the interest and category lists, the incoming-call screen your phone itself shows, and the tools admins use. Notifications sent to your phone are in the language you last chose from a Language menu or, if you've never chosen one, in your phone or browser's language (in English until you next open YuKon3t). A few older notices stay in English, as they were written. What people write appears in the language it was written in, with a Translate button underneath when that isn't your language (see “Can I read posts and messages written in another language?”).
Can I read posts and messages written in another language?+
Yes. When a post, comment or chat message is written in a language other than the one you use YuKon3t in (English, Spanish, French, Portuguese or Arabic), a Translate button appears under it. Tap it to read it in your language; the translation is labelled (for example “Translated from Spanish”) and “Show original” switches back. Nothing changes for anyone else: the person who wrote it, and everyone else, still see exactly what was written. To translate automatically instead of tapping each time, turn on Settings → Language → “Auto-translate posts, comments and messages into my language” (off by default); text is then translated as it comes into view. Translations are made by an AI service (OpenAI), which receives the text only when it is translated, and may not be perfect; links, @mentions and #hashtags are kept as written. A translation is saved and reused for anyone else reading the same text in the same language, and is deleted when the text is edited or deleted. Secret chats are never translated (their text can only be read on your device), and very short text, emoji, links on their own and very long text (over 2,000 characters) don't offer a translation.
Sign-up says something needs fixing — did I lose what I typed?+
No. If something can't be accepted (a username that's taken, an email that already has an account, a phone number that doesn't match the country you picked), the form shows just the parts that need fixing, each with the reason underneath. Everything else you entered, including your password and date of birth, is kept. Fix what's shown and tap Create account again, or tap “Edit all details” to see the whole form.
How do I verify my account after signing up?+
When you sign up, pick email or phone — we'll send a 6-digit code to whichever you choose, and you enter it on the next screen to finish creating your account. Didn't get it or the code expired? Just reopen that screen and a new one is sent automatically, no need to hunt for a resend button (though one's there too if you want to trigger it yourself). If email is slow to arrive, use “Use phone” on that screen to verify by text instead — and if a text doesn't arrive, “Use email code instead” switches you back. You can also sign in at any time to pick up where you left off.
Why am I sometimes asked to verify I'm human in the app?+
On sign-up, sign-in and password reset we check that a real person is behind the request. On the web that's the “Verify you're human” tap. In the YuKon3t app, it can instead confirm that it is the genuine, unmodified app running on a genuine device, using Google's Play Integrity on Android and Apple's App Attest on iPhone. When that check passes you may not be asked to tap at all. You'll still see the tap if you're on the website, using a modified or unofficial copy of the app, a rooted or emulated device, or if the app can't complete the check at that moment. Nothing about the check is stored on your account; we keep only an anonymous result (passed or not, platform and app version) to spot abuse.
It says my account is locked — what happened?+
After 4 incorrect password attempts, an account locks for 24 hours as a security measure. Resetting your password (via “Forgot password” on the sign-in page) unlocks it immediately — you don't have to wait out the 24 hours. If you're still stuck, contact support and we can send a reset link to your registered email directly.

Privacy, safety, and trust

Who can see my posts and profile?+
Control this under Settings → Privacy: your posts can be visible to anyone signed in, or only to your connections, and you can opt your profile out of Discover entirely.
What's a trust score / trust badge?+
A signal built from things like email or phone verification, account age, profile completeness, and activity streaks, minus any upheld reports against you. It's a reputation signal, not a background check.
Will someone know if I take a screenshot?+
In the native Android and iOS apps, yes, in a few places: during a voice/video call (both of you are notified instantly), and when viewing someone else's post, story, direct message, or profile — the owner gets a notification that you took a screenshot. Screenshotting your own content never notifies anyone. This isn't available in a regular browser, since there's no reliable way to detect a screenshot there.
Can I save someone's profile picture?+
Not from within YuKon3t. Profile pictures have no save, download, or share option, including when you tap one to enlarge it, and the long-press, right-click, and drag-to-save shortcuts are turned off for them. In the Android app, screenshots and screen recordings come out black while someone else's enlarged profile picture is open; that isn't possible on iPhone or on the web, and the small pictures shown elsewhere in the app aren't covered. This is a deterrent, not a lock: YuKon3t can't prevent every screenshot or stop someone determined to copy what's on their screen (with another camera, for example), so use a profile picture you're comfortable with others seeing. Posts, stories, and Muse keep their own save and share options.

Profile pictures are also kept private: they load only for people signed in to YuKon3t, and not for anyone you've blocked or who has blocked you. A picture you add is shown to members as a small version; the larger version opens only for you and your connections. A picture added before this change may stay reachable at its old address for a limited time while those copies are removed.
How do I report someone or something?+
Use the “⋯” menu on a post, comment, or message, or the report option on a profile. Every report is triaged, and every action taken states a reason — see our Community Guidelines for what's enforced.